Terms of service

These terms are an agreement between IfStatic Technologies Pvt Ltd ("IfStatic", "we", "us"), Centurian Park, O2 Valley, Greater Noida West, Uttar Pradesh, India, and the business that signs up for CallCap ("you", "your agency"). By creating an account or using CallCap you agree to them. If you use CallCap on behalf of an agency, you confirm you are allowed to accept these terms for it.

1. What CallCap is

CallCap is a customer relationship tool for real-estate businesses. It includes a web dashboard and an Android app that shows lead details during calls, logs calls, and manages leads, follow-ups and reminders ("the service").

2. Your account

• You must give accurate details when you sign up and keep them up to date, including your GST details if you want them on invoices.
• You are responsible for everyone you add to your account, for keeping passwords private, and for what is done under your account.
• Tell us at contact@ifstatic.com straight away if you think your account has been used without your permission.

3. Free trial

New agencies can use CallCap free for 14 days, within the trial's limits on team members, leads and scanned pages. No payment details are needed. When the trial ends, your account becomes read-only until you choose a paid plan. We may change or end the trial offer for new sign-ups at any time.

4. Plans, payment and taxes

• Paid plans are billed in advance, monthly or yearly, at the prices shown on our pricing page when you subscribe. Prices exclude GST, which is added to every invoice.
• Payments are processed by our payment partner. Plans renew automatically at the end of each billing period unless you cancel before then.
• If a renewal payment fails, we will tell you and try again. If it is still unpaid after the grace period, your account becomes read-only until payment is made.
• Each plan has limits on team members, leads and scanned pages. If you reach a limit you can upgrade, or remove what you no longer need.
• We may change prices with at least 30 days' notice. A change applies from your next renewal, not to a period you have already paid for.
• Refunds and cancellations are covered by our refund and cancellation policy.

5. Your data

The leads, contacts, call logs, notes and files you put into CallCap ("your data") belong to you. You give us permission to store and process your data only to provide the service to you, as described in our privacy policy. You are responsible for having the right to collect and use the personal data of your own clients, and for telling them how you use it where the law requires.

You can export your leads at any time while your account is active or read-only. If you close your account we will delete your data as described in the privacy policy.

6. Acceptable use

You agree not to:

• use CallCap for unsolicited bulk calling or messaging, or to contact people who have asked not to be contacted, in breach of TRAI rules or any other law;
• upload data you have no right to use, or anything unlawful, harmful or infringing;
• try to access another agency's data, break or test the security of the service, or overload it;
• copy, resell or reverse-engineer the service, except where the law allows it.

We may suspend an account that breaks these rules, after telling you where we reasonably can.

7. Availability and changes

We work to keep CallCap available and secure, but we do not promise it will be uninterrupted or free of errors. We may improve or change features. If we remove a major feature you pay for, we will tell you in advance.

8. Limitation of liability

To the extent the law allows, CallCap is provided "as is". We are not liable for indirect or consequential losses, such as lost business, profits or deals. Our total liability for any claim relating to the service is limited to the amount you paid us for it in the 12 months before the claim.

9. Ending the agreement

You can cancel your subscription at any time; it ends at the close of the period you have paid for. We may end this agreement if you seriously breach these terms and do not fix the breach within 15 days of our notice.

10. Changes to these terms

We may update these terms. If a change matters to you, we will tell you by email or in the dashboard at least 15 days before it takes effect. Continuing to use CallCap after that means you accept the new terms.

11. Law and disputes

These terms are governed by the laws of India. Courts in Gautam Buddh Nagar, Uttar Pradesh have exclusive jurisdiction over any dispute.

12. Contact

IfStatic Technologies Pvt Ltd, Centurian Park, O2 Valley, Greater Noida West, Uttar Pradesh, India. Email contact@ifstatic.com or call +91 80766 89373.